Service Desk Engineers provide IT end-user support on various components of an IT environment, including professional, helpful and to provide assistance with a sense of urgency, regardless of the level of incident time entries. Provide guidance and training to customer personnel, empowering the users to help themselves
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
Position: Front Desk Administrator A well-established physiotherapy and pilates practice based in River and friendly female to fill the position of Front Desk Administrator. Responsibilities include: – Greet 07/05/2024 Expected Start Date: 03/06/2024 The post Frond Desk Administrator appeared first on freerecruit.co.za
resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident resolved remotely within the back-office's service level agreement. Ensuring that incidents logged in Service Service Now and not resolved within the set service level agreement. Ensuring that Absa staff members are
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: software Maintenance. Onsite technical support Entry level network troubleshooting and repair Relocation
and OLA's. Overall Overseeing the desk day-to-day operations of the desk Manage Client relationship (both and reward. Technical Support Provide core 1st level technical support. Provide Tier 1 support for Voice specialists and ensure optimal turnover and retention levels are maintained. Champion training and development Customer Oriented Positive attitude Willingness to help Good listening skills Desire and commitment to providing
Currently seeking a Hire Desk Controller for a leading Heavy Lifting company based in Cape Town. Sales
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful candidates l duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who has experience
APPLICATION REQUIRMENTS: Previously worked in Skincare industry 5 years administration and or receptionist experience Grade 12 Computer confident Strong customer service skills backed by references