ðð Join Our Dynamic Client Contact Centre Team! ðð
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
- Minimum of 2 years experience in the call centre/customer care environment.
- Experience
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will