technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous).
Qualifications
the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on our solutions. They may even help clients plan and understand the best ways to
them where needed. Professionally manage incoming calls and correspondence. Handle office supplies, mail handling sensitive information. Job ID: J104509 PS Even if you feel you don't have all the skills listed
company's products inside out. They are often called upon to provide support to clients to be able to additional training on our solutions.
appliances, ensuring our defenses are impenetrable to even the most devious of cyber threats
Superhuman
trends, uncovering hidden insights that would elude even the keenest of minds
Adaptability Serum: