for a Client Care Manager exists in the Shared Services, Client Care area, based at Santam head office requests and enquiries in line with products and services provided by Santam, with due consideration to equity and materiality – principles of Treating Customers Fairly. Mandated to recommend to stakeholders resolution experience/training. Minimum 1 year client service experience. Knowledgeable in short-term insurance comprehensive understanding of Santam products and services. Interpretation and application of policy wording
for a Client Care Manager exists in the Shared Services, Client Care area, based at Santam head office requests and enquiries in line with products and services provided by Santam, with due consideration to equity and materiality – principles of Treating Customers Fairly. Mandated to recommend to stakeholders resolution experience/training. Minimum 1 year client service experience. Knowledgeable in short-term insurance comprehensive understanding of Santam products and services. Interpretation and application of policy wording
inventory management and procurement processes Handle customer inquiries and resolve any operational issues in Accountant. Specialist qualification in financial services would be advantageous. Self-driven with at least 2-5 years working in operations in the financial services industry (preferably in fund management). Experience
integration of web-based services and practical use of APIs, REST and SOAP services. Understand conceptual between application touch-points such as directory services (ie LDAP), databases, load balancers and reverse-proxies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results
Finding new customers. Promoting sales of all Company products to customers Visiting customers to promote promote and market products. Understanding the customer operational requirements and how company and related related products could be implemented within the customer operation. Reaching and increase sales targets internal sales office. Delivering of orders to customers. Attend and assist setting up product exhibitions
Finding new customers. Promoting sales of all Company products to customers Visiting customers to promote promote and market products. Understanding the customer operational requirements and how company and related related products could be implemented within the customer operation. Reaching and increase sales targets internal sales office. Delivering of orders to customers. Attend and assist setting up product exhibitions
abnormalities or damage. Complete daily activity and service reports. Provide feedback with regards to continuous part/component. Execute mechanical repairs and services on machines. Clean equipment/parts/component. repairs. Plans for service of equipment with regards to date, workshops, nominations of service, stock and other consumables stock and parts back into stock. Reports service results as well as any abnormalities or damage component changeout form, commissioning report and customer feedback and warranty certificates. Plans troubleshooting
pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit >
clients, monitoring existing clients, handling customer queries and disputes, reconciling accounts, and control process. Responsibilities: Communicate with customers and representatives regarding outstanding payments (AA) and ensure maximum collections. Reconcile customer receipts daily and ensure accuracy of discount outstanding matters. Resolve customer-related queries promptly by liaising with customers and other departments accounts receivable (AA) includes all relevant customer data and visible comments regarding outstanding
clients, monitoring existing clients, handling customer queries and disputes, reconciling accounts, and control process. Responsibilities: Communicate with customers and representatives regarding outstanding payments (AA) and ensure maximum collections. Reconcile customer receipts daily and ensure accuracy of discount outstanding matters. Resolve customer-related queries promptly by liaising with customers and other departments accounts receivable (AA) includes all relevant customer data and visible comments regarding outstanding