Windows or Linux. Languages: English: Read / Write / Speak Afrikaans: Understand / Read / Write ATTRIBUTES:
system availability, stability and performance. Assist in maintaining and troubleshooting the organizations Administer User Accounts, permissions, and group policies within Active Directory Assist with the basic system availability, stability and performance. Assist in maintaining and troubleshooting the organizations Administer User Accounts, permissions, and group policies within Active Directory Assist with the basic
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies support documentation, knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous
architect. Communicating at a management level. Speaking with authority and lucidity to clients and team
availability, stability and performance.
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Telephone Support for customers
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating
optimum performance.
configure and automate the role-based provisioning. Assist in implementing, managing and configuration of environment, platform and application monitoring. Assisting in the constant investigation and configuration the aforementioned investigation is compulsory. Assist Change, Incident, Project and Release Management systems, including provisioning, de-provisioning, account monitoring, access reviews and authentication support
drawings accurately to determine requirements.