Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O
devices
seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional Experience: Minimum of 5 years of experience in a Helpdesk role, demonstrating a track record of excellence
you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or
as necessary.
Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance
(IIS) • Nagios and Monitoring • Linux (Ubuntu) • Helpdesk and Support Experience • Technical Problem Solving
Duties: Ensuring all calls are logged into the helpdesk system and having ownership that all progress Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership that all progress
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