Hollard Call Centre Jobs in Johannesburg - Page 2
- Johannesburg (86)
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IT / Computing / Software
- E-merge It Recruitment (56)
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- Last 7 days (40)
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Service Desk Agent I X5
Johannesburg
Negotiable delivery standards.
Call reporting reporting
- Summarizes calls clearly and concisely displays expected level of accuracy
- Competency accurate record of calls
- Behavioural Indicators: Demonstrates facility with call tracking system
share this job on whatsappHelpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
Business Analyst City Of Johannesburg Metropolitan Municipality
Levelup LtdSouth Africa
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
Distribution Planner / Junior Consultant Market Related
Vsc SolutionsSouth Africa
a professional manner To provide support to call centre queries relating to the relevant software Ad
Distribution Planner Johannesburg
Vsc SolutionsSouth Africa
a professional manner To provide support to call centre queries relating to the relevant software Ad
Help Desk Support Randburg
Humankind GroupRandburg
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Sql Developer Cresta . Hybrid (3 Days Remote 2 Days Office)
Computer Experts PersonnelSouth Africa
60-50k pm assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate
Tj 415629 - Senior It Systems Administrator
Johannesburg
R830 000 CTC best practises and frameworks to manage the data centre, capacity planning, backups, migrations, and audits experience with server virtualisation and data centre administration.
Facilities Technician Sandton
HeadhuntersSandton
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
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