for a Customer Success Executive, located in Midrand Main Purpose The purpose of the Customer Success understanding of key customer needs and requirements. Expand relationships with existing customers by continuously products or services to existing clients. Collaborate with internal teams to create customized proposals Ensure the correct products and services are delivered to customers in a timely manner. Serve as the between key customers and internal teams. Resolve any issues and problems faced by customers and deal with
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor's
in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information information. Providing excellent customer service by addressing customer concerns and resolving issues promptly promptly. Upselling products and services to customers based on their needs. Following call center scripts Maintaining a high level of professionalism and customer satisfaction. Reside in or near Alexandra (Woodlands Minimum of 2 years call center experience in customer services and sales. Excellent communication skills
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
Service controller R18000 Negotiable must have 3 to 5 years of dealership experience in stock controlling
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Trade test as Millwright
Drivers license
Home language Afrikaans
Proven experience as a millwright, with specific expertise in industrial pumps.
Proficiency in troubleshooting, repair, and maintenance of various types of pumps, including centrifugal, positive displacement, and su
Service Advisor R15000.00- R18000.00, must be able to booking in vehicles, do follow ups, must be work in progress / Johannesburg North experienced Service Advisor is required must have motor dealership
and wear part products and services to their customers. Promote servicing and machine inspections. To To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs the online Service Reports. Proactively promote services and inspections. Process customer orders for for services, repairs and inspections. Allocated required stock, coordinate picking and dispatch of spares spares where required. Sustain and improve service levels to key accounts clients. Collate the required
minimum of 5 years recent experience as a Dealership Service Manager