ensure timely delivery. Liaise with suppliers, customers, and other relevant parties. Negotiate and coordinate coordinate transportation and logistics services. Maintain accurate records of all imports and exports related to import/export activities. Provide customer service to clients regarding import/export inquiries
ensure timely delivery. Liaise with suppliers, customers, and other relevant parties. Negotiate and coordinate coordinate transportation and logistics services. Maintain accurate records of all imports and exports related to import/export activities. Provide customer service to clients regarding import/export inquiries
account and meets customer requirements. This involves management from customer service to financials to
account and meets customer requirements. This involves management from customer service to financials to
that capacity is maximized, costs minimized, and customers satisfaction
ensured. Coordinate receiving increase efficiency and improve accuracy, customer service and output.
Requirements:
managing logistics, routes, transportation, and customer services
for the following vacancy to be filled. We service customers nationally and are looking for experienced KPI's to be met. Utilize all vehicles to ensure customer requirements are being met and liase with Maintenance loads are profitable. Liasing with clients and customers on return loads. Managing and assigning trucks opportunities to optimise revenue. CLIENT SERVICE Communicate with customers to minimise delays and record accessorials accessorials in cases of customer delayrs. Monitor monthly customer KPI's Represent the Company in a positive
and service experiences to their customers. With a focus on quality, professionalism, and customer satisfaction the timely availability of parts for vehicle servicing and sales.
Key Responsibilities
Qualificati
Responsible for measuring Courier and Freight Forwarder service delivery as well as obtain & maintain best possible pricing. Responsible for daily reporting on Customer Back Orders, daily stock receipt as well as daily dispatch. This report will be shared with the Sales, Services & the Procurement Department daily. Responsible departments to ensure & maintain optimal customer service. Develop, teach, and reinforce safety guidelines company employees, general visitors as well as customers adhere to all warehouse rules, protocols as well
strategy, ensuring a consistent customer experience across all customers, and fostering a world-class operations are optimal, accommodate growth and meets the customer's needs. • Identifying opportunities to streamline quality audits are passed. Customer Service: • Achieve customer contractual service levels. • Build and maintain relationships with key customers, partners, and stakeholders. • Conduct Business Reviews with customers discussing improvement. • Conduct strategic sessions with customers to understand any changes in their operating environment
strategy, ensuring a consistent customer experience across all customers, and fostering a world-class operations are optimal, accommodate growth and meets the customer's needs. • Identifying opportunities to streamline quality audits are passed. Customer Service: • Achieve customer contractual service levels. • Build and maintain relationships with key customers, partners, and stakeholders. • Conduct Business Reviews with customers discussing improvement. • Conduct strategic sessions with customers to understand any changes in their operating environment