Hollard Customer Service Jobs Jobs in Johannesburg - Page 3
- Johannesburg (19)
- Sandton (13)
- South Africa (12)
- Midrand (8)
- Central Johannesburg (7)
- Randburg (3)
- North Johannesburg (2)
- Bryanston (1)
- Forest Town (1)
Customer service / support
- Last 7 days (24)
- Last 3 days (2)
Call Centre Agent (temp) Market Related
Ambledown Financial Services
South Africa
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
share this job on whatsappCall Centre Agent Johannesburg
Ambledown Financial ServicesSouth Africa
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
Warranty Clerk
Midrand
R 18 000.00 Monthly Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
Warranty Clerk Midrand
Sydsen RecruitMidrand
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
Claims Assessor/ Insurance Loss Adjuster
Johannesburg
R25k - 30k per month
Customer
- Ensure own understanding and adherence to customer service delivery and and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.
- Ensure
the effective resolution of customer queries in order to promote customer satisfaction and retention.
Competencies
Customer Orientation
- The ability to interact with customers in an effective efficient manner
- Competency Definition: Puts customers first and is eager to please them in line with
Call Centre
Johannesburg
Your Role:
- Customer Interaction: Handle incoming calls and Solving: Assist customers by resolving issues and providing product/service information.
- Data Entry: Accurately log call details and customer information.
- Team Collaboration: Collaboration: Work closely with team members to ensure customer satisfaction and meet team goals.
Client Analyst Sandton
Moving Heads PersonnelSandton
improving their new business, servicing and claim journeys. Champion the customer experience aspects of the the desired client experience. Take ownership of customer experience monitoring and reporting of all functions Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes.
Client Experience Analyst Negotiable
Moving Heads PersonnelSandton
improving their new business, servicing and claim journeys. Champion the customer experience aspects of the the desired client experience. Take ownership of customer experience monitoring and reporting of all functions Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes.
Call Centre Agent
Sandton
Market related company, having more than 26 years of offering our services within South Africa.
With further expansion
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate communication both oral and written
Applying customer service/care principles to all calls
Working (Preferred)
Excellent listening skills
Customer Centricity
Results orientated
A
Analyst Johannesburg, South Africa
Staff UnlimitedJohannesburg
Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance Treating Customer Experience model. Monthly reporting on Treating Customer Fairly Outcomes. Position Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical experience in working with client and/or intermediary service providers.
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