ates need to have a solid background in the Hospitality, Tourism or relevant sector, understanding ICT software development environment, ideally in the Hospitality or Point of Sale sector.
Leader: Care Operations
Department: Bonitas Hospital Management Services
Grade: B3M2 Position
Purpose: Position
Purpose: To lead a team of professional staff to ensure the management of financial and clinical wastage, identify cost saving opportunities i.e. staff, stationery & printing, telephones, processes
Our client in the hospitality industry is looking for an IT Technician. As an IT Technician, you will
we: An esteemed global leader in the hospitality sector.
Who are we looking for: advice on performance optimisation
Who are we : An esteemed global leader in the hospitality sector. Who are we looking for: Business Intelligence with advice on performance optimisation Supervise staff conditions of employment, e.g. attendance, absenteeism
Requirements:
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
ates need to have a solid background in the Hospitality, Tourism or relevant sector, understanding ICT
activities; People management: Effectively manage staff to delivering IT training service to users; Ensure measures/agreements are in place; Coach and mentor staff to achieve agreed performance target,s and develop skills development plan for staff; Conduct performance reviews with staff as per the Performance Management Management Policy; Engage in regular team meetings with staff; Communication and teamwork: Be an ambassador for ITS projects; Training planning: Coordinate ITS staff training, including determining needs and objectives