and support clients on the Video products. Assist staff with escalated calls and queries that relate to Solutions. Communicate new features or products to staff and ensure thorough coaching that they are competent
Organisation Culture building initiatives (e.g., staff surveys etc.). Participate and support corporate advising on systems development and service delivery staff on policies; procedures and standards Ensure smooth Organisation Culture building initiatives (e.g., staff surveys etc.). Ensure due dates for report delivery
Organisation Culture building initiatives (e.g., staff surveys etc.). Participate and support corporate advising on systems development and service delivery staff on policies; procedures and standards Ensure smooth Organisation Culture building initiatives (e.g., staff surveys etc.). Ensure due dates for report delivery
Reporting: Provide project updates to executive staff, including steering committees, status reports,
Reporting: Provide project updates to executive staff, including steering committees, status reports,
service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings etc. as and when required
and people-centred, and passionate and motivated staff members are key to attract and retain clients that
services through nearly 3600 partners/directors and staff in more than 16 offices in Southern Africa. Our
document issues and challenges faced by internal staff in transitioning to the new process as well as issues