technical support ● Ongoing training of support staff on new technologies and processes ● Test and implement technical support ● Ongoing training of support staff on new technologies and processes ● Test and implement
the company's IT policy to ensure adherence by staff. This role as an IT Helpdesk Administrator will
active coding, code reviews and coaching of team staff. Full Responsible for the development department
cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based
cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based
document issues and challenges faced by internal staff in transitioning to the new process as well as issues
and best practice knowledge to administrators and staff members in accordance with the learning goals of needed.
and best practice knowledge to administrators and staff members in accordance with the learning goals of support when needed. Participate in regular staff meetings, staff training programs, and supervisory sessions
technical support ● Ongoing training of support staff on new technologies and processes ● Test and implement technical support ● Ongoing training of support staff on new technologies and processes ● Test and implement
participating in Nedbank Culture building initiatives (e.g. staff surveys etc)