for a Night Auditor. Experience required: Hotel Management Diploma/Degree an advantage Experience in FO environment a must Minimum 1 year experience in guest service MS Office, Semper and GAAP preferred Attention language an advantage Flexible Excellent time management skills Be able to alone Good organizational skills include: Under the direction of the Assistant General Manager assist with overseeing and directing all aspects setting up breakfast Front Office Operations Duty Management Front Office Administration Restaurant and Bar
this role Create delicious meals ,bakery goods Manage kitchen staff while fostering a strong sense of ordering supplies and restocking ingredients as needed Train new kitchen staff in operations and techniques,
and products Maintain a high level of customer service Excellent written and verbal communication skills complaints Promote and sell Hotel products and services using up-selling and suggestive selling techniques of groups to property management and events to the relevant operations manager Accurately record and reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with special requests Liaise
and products Maintain a high level of customer service Excellent written and verbal communication skills complaints Promote and sell Hotel products and services using up-selling and suggestive selling techniques of groups to property management and events to the relevant operations manager Accurately record and reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with special requests Liaise
support our goal of becoming the leading quick-service restaurant brand in the region. Conduct comprehensive periodic reports on marketing metrics to inform management decisions. Support the Marketing Executive in analysis or market research, preferably in the food service or retail industry. Proficiency in analytics software the South African consumer market and the quick-service restaurant industry. Excellent analytical and problem-solving
support our goal of becoming the leading quick-service restaurant brand in the region. Conduct comprehensive periodic reports on marketing metrics to inform management decisions. Support the Marketing Executive in analysis or market research, preferably in the food service or retail industry. Proficiency in analytics software the South African consumer market and the quick-service restaurant industry. Excellent analytical and problem-solving
reservations made by phone/fax/email in the Property management system (Opera) Transfers to/from the properties reservations such as extensions, early departures, etc Manage “no show” reservations by investigation and recording Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade Reservations Manager and Front Office. Guest complaints and follow up – communicated to management Accept waitlist
reservations made by phone/fax/email in the Property management system (Opera) Transfers to/from the properties reservations such as extensions, early departures, etc Manage “no show” reservations by investigation and recording Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade Reservations Manager and Front Office. Guest complaints and follow up – communicated to management Accept waitlist
Assistant. Duties include: Provide quality laundry service. Maintain infection control standards at all times of humour. You will share our clients customer service values. Experience in a similar role is preferred
skills Providing an exceptional service experience: guest-oriented and service-minded Impeccable appearance excellent levels of internal and external customer service Flexible working hours subject to the demands of considered for the position. R8000.00 - Monthly plus Service Gratuity