operational development team directly supporting the call centre, reporting to the Head of IT with dotted queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and senior technical team, management and non-technical call centre agents. Very good problem-solving skills
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options
Generate leads through various channels such as cold calling, email outreach, networking events, and social
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate
"cold calling", especially the builders, developers, interior designers, and architects. Call and email
"cold calling", especially the builders, developers, interior designers, and architects. Call and email