As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery delivery of utility services to customers. Your responsibilities will include conducting meter readings tampering, investigating customer complaints and disputes related to billing, service interruptions, or quality quality of service, and analysing usage patterns to detect potential fraud or unauthorized connections
hours are met, CSI is maintained, and exceptional service levels are adhered to at all times. The dealership
of recent Service Management experience in a franchised dealership
Must be highly service driven
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Implement scorecards
Customer experience
Skills & Experience:
operational teams. Cultivate a culture of customer service excellence and drive strategic directives ensure operational success.
dealership. Our client is looking for an experienced Service Receptionist who will be answering phones, handling
into the workshop, update customer details, arrange transportation for customers and any adhoc administration
workshop. You will need to have at least 2 years of Service Reception experience in a franchised motor dealership
valid Drivers License
At least 2 years of Service Reception experience in a franchised motor dealership
company, is seeking to appoint a Retail Client Services Consultant. This position requires a passionate li>Assisting and building relationships with customers either by telephone, electronically or face to to face
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty metrics to measure the effectiveness of support services. Resource Management: Allocate resources efficiently
experience in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent business
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word