field sales experience required Minimum 1 year Call center experience, outbound experience strongly preferred Previous collection, banking, financial services, or mortgage experience a plus Must be high-energy quickly develop rapport with customers over the phone Excellent customer service, written and verbal communication pressure and manage high volume of calls Ability to counter customer objections Must be independent, self-motivated Role responsibilities: Manage a high volume of calls with existing or potential homeowners who have shown
prospective customers through a relationship-based approach. Call customers as per the agreed calling schedule schedule. Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store prospective customers and for information. Create and manage a customer value plan for existing customers highlighting products and services. Supply management with oral and written reports on the customers needs, problems activities and potential for new products and services. General sales administration. Participate in
prospective customers through a relationship-based approach. Call customers as per the agreed calling schedule schedule. Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store prospective customers and for information. Create and manage a customer value plan for existing customers highlighting products and services. Supply management with oral and written reports on the customers needs, problems activities and potential for new products and services. General sales administration. Participate in
Company, its agents, and its customers.
HAS BEEN PROVIDING ON-SITE AND REMOTE SUPPORT SERVICES NATIONALLY FOR THE PAST 20 YEARS.
fields (IT, software, VoIP, copier etc.).
Customer-focused.
Self-driven.
A good record out to customer leads through cold calling.
Present, promote and sell IT networking services.
Establish
Establish, develop and maintain positive business and customer relationships.
Perform cost-benefit and existing/potential customers to meet their needs.
Expedite the resolution of customer problems and complaints
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
Company, its agents, and its customers. To ensure that current customers have the right products, the Proven track record of successfully managing customer relationships. Valid driver's license is mandatory pressurised environment. KEY PERFORMANCE AREAS: 1. Customer Relationships Achieve agreed upon sales targets positive business and customer relationships. Expedite the resolution of customer problems and complaints Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow
Company, its agents, and its customers. To ensure that current customers have the right products, the Proven track record of successfully managing customer relationships. Valid driver's license is mandatory pressurised environment. KEY PERFORMANCE AREAS: 1. Customer Relationships Achieve agreed upon sales targets positive business and customer relationships. Expedite the resolution of customer problems and complaints Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow
targets
Ensure that customers are contacted, and quotes sent, within 24 hours and that all calls are followed accurately Provide knowledgeable and quality advice to customers Establishing an environment and foundation for sales growth Selling value and solutions to the customers Have good market awareness and identify opportunities is kept up to date i.e. call reports, weekly and cyclical planers, customer information, quotes lost projected sales, etc. Other responsibilities include Customer Days, tenders, finance applications, assisting