manner. Responsibility Area • Outbound calls - Sales of services and products • Administration - Processing Processing of sales agreement • Internal/External customer communication • Overflow Support Performance Indicators Indicators • Initiate sales and inform customers of current specials, product information and other related current products and services. Ensure that monthly targets are met. • Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information. • Liaising with the various
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration - Processing
Processing of sales agreement
• Internal/External customer communication
• Overflow Support
Performance
Indicators
• Initiate sales and inform customers of current specials, product information and other
products and services. Ensure that monthly targets are met.
• Ensure that customer information is
responding and following up on all rescheduled calls and pending information.
• Liaising with the
Excellent Track record in Direct Marketing/Call Centre or
Dealership Industries
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant orders and following up on deliveries, after sales service. Implement and monitoring of marketing activities license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant orders and following up on deliveries, after sales service. Implement and monitoring of marketing activities license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
and prospective customers through a relationship-based approach.
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate exceptional customer care services. • Analyze customer requirement for product and services and provide
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate exceptional customer care services. • Analyze customer requirement for product and services and provide
reaching out to potential customers over the phone, introducing our products or services, and persuading them focus will be on building relationships with customers, understanding their needs, and effectively communicating Outbound Sales Calls: Initiate and manage outbound sales calls to prospective customers. Effectively articulate articulate product or service features and benefits to generate interest and close sales. Lead Generation: Identify and qualify potential leads through cold calling and other lead generation techniques. Maintain
field sales experience required Minimum 1 year Call center experience, outbound experience strongly preferred Previous collection, banking, financial services, or mortgage experience a plus Must be high-energy quickly develop rapport with customers over the phone Excellent customer service, written and verbal communication pressure and manage high volume of calls Ability to counter customer objections Must be independent, self-motivated Role responsibilities: Manage a high volume of calls with existing or potential homeowners who have shown