day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day entry and typing skills Able to manage inbound and outbound calls promptly Always demonstrate an elevated
day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day entry and typing skills Able to manage inbound and outbound calls promptly Always demonstrate an elevated
delivery standards.
Inbound Phone Statistics
Call reporting reporting
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
We are looking for an expert in SAP R/3 Inbound Logistics processes and a good understanding of SAP & operations. At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional processes) At least 8 years' experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding
advantage Sufficient knowledge of the Telco industry/MTN Relevant certifications from recognised institutions
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Management Team, Merchants Department, Impacted Call Centre Agents.
tasked with conducting operational audits, managing inbound leads, fostering technical collaboration, generating Management: Handle the vetting process for inbound leads, pinpoint quick wins, and manage the on-boarding