questions and generally provide a high level of customer empathy. Setting expectation during the onboarding the software onboard in line with established service level agreement with clients. Configuration of leading small to medium sized teams I.T. / Technical customer support experience Experience with Microsoft365
of MSSQL databases, web servers and application services. ➢ Have extensive working knowledge of EDI frameworks ➢ Interpersonal Skills – Advanced level ➢ Customer Service – Advanced level ➢ Process & Systems Driven
Integration development Analysis and reporting services. Correct system bugs and errors on systems Write Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Excellent communication
business productivity Encourage and maintain a “customer service” philosophy within the BI team with business
existing systems at a technical level development of services, reports, and applications. To provide 2nd and support, to reduce costs associated with external service consultants. KEY REQUIREMENTS FOR THE POSITION:
involved in system implementation, upgrades, and customization. Key Responsibilities: User Support: Provide identify and address any underlying system issues. Customization and Configuration: Work with users to understand
optimization of end-user computing systems and services. Skills required to contribute: •Lead and manage desktop support, device management, and end-user services. •Develop and implement strategies for managing for desktop support, incident management, and service delivery to ensure consistent and high-quality metrics and service level agreements (SLAs) to identify trends, address issues, and optimize service delivery
Microsoft Integration, Analysis and Reporting Services and other relevant technologies.
Services
Microsoft Integration, Analysis and Reporting Services and other relevant technologies. Technical Requirements: Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Understand and manage
Intermediate Building Service Technologist & Civil Engineer Applicants must have the following requirements: years of experience in the design of building services, township infrastructure, contract management