will be responsible for efficiently delivering customer orders. The ideal candidate must be physically check all stock quantity is received correctly at customer. Take responsibility of loading and offloading cleanliness and good service record of vehicle at all times to ensure access to customer premises. Follow
will be responsible for efficiently delivering customer orders. The ideal candidate must be physically check all stock quantity is received correctly at customer. Take responsibility of loading and offloading cleanliness and good service record of vehicle at all times to ensure access to customer premises. Follow
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
procedures
warehouse, inventory control, material handling, customer service, transportation and planning workers/labour problems while maintaining high levels of quality and service within budgetary requirements; Monitor quality logistics data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT Ensure compliance with import/export regulations/customs regulations, where applicable, and legal and health
warehouse, inventory control, material handling, customer service, transportation and planning workers/labour problems while maintaining high levels of quality and service within budgetary requirements; Monitor quality logistics data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT Ensure compliance with import/export regulations/customs regulations, where applicable, and legal and health
problems while maintaining high levels of quality and service within budgetary requirements
2
time
performance of the transport to home delivery customers. SLA performance management: It will be the responsibility manager to ensure that Subbies perform and supply services in line with the business requirement of 98% Risk ensure the onsite processes are adhered to by both customers and staff to ensure that deliveries are collected reports to be sent out On time collection from customers 98% of orders Respect and Care: Always show respect
performance of the transport to home delivery customers. SLA performance management: It will be the responsibility manager to ensure that Subbies perform and supply services in line with the business requirement of 98% Risk ensure the onsite processes are adhered to by both customers and staff to ensure that deliveries are collected reports to be sent out On time collection from customers 98% of orders Respect and Care: Always show respect