Studio 2019 • General Toolset exposure o Incident management systems such as Manage Engine o Scrum / agile
technical issues relating to security incidents.
Health & Safety
is compulsory. Assist Change, Incident, Project and Release Management resources with reporting and provide
Manage team, performance management, ensure that KPIs are managed Prioritise and scope all projects in operation Ensure that auxiliary data systems (Skyvia, Survey Sparrow, etc) are secure and functioning Identify and mitigate gaps and risks - exception reporting Ensure that the Omni Channel is func
all customers. Take ownership of incidents assigned to you and manage them through to resolution. Ensure all customers. Take ownership of incidents assigned to you and manage them through to resolution. Ensure
Skills:
Knowledge and Skills Incident Investigations Document Auditing Risk management Reporting and administration
Skills
Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role is to form a crucial analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring cont