helping end-users do their job more efficiently, training the end-user, or implementing the strategy and Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware and software
document business needs and system requirements Training of users Testing of new systems, enhancements
Work closely with IT in the definition, testing, training, implementation, and support of functional requirements
needs and system requirements
Required Minimum Education / Training
Degree/Diploma or a relevant
satisfaction levels. Required Minimum Education / Training Degree/Diploma or a relevant tertiary qualification
satisfaction levels. Required Minimum Education / Training Degree/Diploma or a relevant tertiary qualification
timeous database set up and data cleaning. Provide training to the data management team Participate in the
Provide Super User support New Staff application training/ Support Microsoft Office 365 support Microsoft
optimizing automation processes. Documentation and Training : You document RPA solutions, processes, and best future reference. Additionally, you may provide training and support to business users or other team members