check on products in department Provide a great level of attention to detail and focus on the given task
JHB000957-HLG-4 Role: Snr Network Support Engineer (Voice) (Level 3) Location: Illovo, Johannesburg A leading ISP for clients. Technical Support: Provide expert-level technical support and troubleshooting assistance
12 / Matric / NQF level 4
and maintaining Service Level Agreements (SLA''s) and Operational Level Agreements (OLA'
Requirements Definition (BRD)
claims
department (this has a direct impact on service levels and customer services if not understood) · Ensures Requirements: Min 3 years working experience at a manager level within an emergency dispatch environment or insurance
service levels are met and clients retained. - Constantly ensure that customer’s service levels are maintained
verbal and written communication skills at all levels.