Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
- Strong
Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong IP
Field Support Engineer to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Responsible to provide exceptional customer support and ensure a seamless experience for our customers Matric
- Experience in customer service, sales support, sales admin or related
- Excellent communication
Microsoft cloud operation security center.
regular stock audits.
Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per motors and Electric Fence and able to technically support the products
Duties:
leading Data Solutions Provider seeking a Software Support professional with strong client management and clients, serving as the primary point of contact for support-related inquiries and escalations. Proactively are met. Team coordination tasks – Manage the Support team and ensure client satisfaction. Manage and and allocate resources effectively to support day-to-day operations and project requirements. Monitor resource technical support to customers (change pins, create profiles, set table locations, etc.). Action support emails