troubleshoots incoming employee calls. Provides support services to employees with technical problems and case status updates to management and end-users. Supports and maintains effective relationships with users service guidelines relating to IT support.
As a Platform Support Engineer (L1, L2, or L3) you will routine and complex tasks. This will include supporting processes like Request, Incident, Problem, Change of Logic Apps which is also Power Apps
and event support
infrastructure resource administration, operate IT user support and conduct IT administration for the IT department directly to the IT Manager. System Maintenance and Support: Ensure the optimal operation of computer systems services. Office 365 Administration: Manage and support Office 365 services, including email, SharePoint it effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: to provide support, user account management, maintenance, and enhancements. IT User Support: Communicate
enhance and support AP/AR processes and functionalities Understand, enhance and support Document Management objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues propose solutions to improve the support of (new) business processes Support the functional team with issues
changes or extra work orders
monitor and observe software reliability in the supported environment Handing of incidents and changes in Development Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing in-line with the organisational Agile Working Model Supports the Product owner to shape the Product roadmap Ansible) Coordination between development and support environments Should you not receive a response
This role acts as Interim Head of Finance and supports leadership in financial decision-making, strategic the financial health of the organisation . To support the CFO in the administrative, financial, and risk ensure the financial infrastructure is stable and supports the future demands of the organisation. Manage measures and monitoring systems are in place that support the organisation's strategic direction. Managing sustainable. Reviewing and authorising EFT payments and supporting documentation. Overseeing adherence to the law
Desktop/ Technical support at NQF Level 6, with a minimum of 12 monthsin the desktop support field. Responsibilities life cycle management of end user equipment and support activities. Field Engineer, Desktop
Application Contractors to provide operational support during the Mainframe Modernization program. The critical business processes by maintaining and supporting the mainframe applications. These roles require Responsibilities: