Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Skills & Experience:
Proven experience working with Postilion systems. This role requires a deep understanding of the system and its functionalities
Excellent problem-solving skills. You should be able to identify and resolve issues efficiently and effectively
Microsoft cloud operation security center.
es, but not limited to:
1. Desktop Support:
Our client is looking for an eCommerce Support Analyst to join their team. The primary purpose of the role is to enhance the eCommerce operational support of the production environments, implementations ng>
Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role crucial analytical part of the Switch operations support team in the production payment environment, leading nsibilities:
Technical Support
Effective resolution of escalated for resolution.
Provide 3rd line support functions for the payment service environments
Identify enhancements to improve supportability, operability, automation, and performance of
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll you''ll play a crucial role in providing top-notch support to both our internal staff and external customers go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks employees within our group of companies, as well as supporting our valued external customer base.
Accounts are kept up-to-date.
the Systems Support Implementation Engineer, you will be responsible for the last-line support and maintenance monitoring, maintaining, and supporting application integrations. As a Systems Support Implementation Engineer • Minimum 5 years of experience in a Systems Support Implementation Engineer role. • Minimum 3 years take the next step by applying for the Systems Support Implementation Engineer position. Access the application
A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic You will provide 2 nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident work experience delivering End User Computing Support Services in a customer environment with proficiency experience supporting Printer Support – MFP Fleet and consumables. DUTIES: Provide 2 nd Line Support primarily resolver groups. Provide a high level of End User Support within a VIP environment, ensuring careful and