seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll be responsible responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the networks. Key Responsibilities: Provide technical support and maintenance for systems and networks. Conduct reliability and security. Provide exceptional customer support, addressing queries and issues efficiently. Demonstrate advancement and professional development. Dynamic and supportive work environment with a focus on innovation and
NWA003333-Ren-2 A great opportunity for a passionate IT Support Technician to explore new opportunities in Johannesburg Our client in Johannesburg is looking for an IT support technician, willing to learn and detail-oriented
defined) and build out to support solutions. Enable business goals and support identified solution benefits evolution and improvement of business capabilities in support of agreed technology strategies and tactics. Identify developers towards building solutions. Lead a team of support Engineers to operationalize solutions. Job Requirements: Delivery (CD). Experience either working in a support environment or managing a software environment environment. Experience in designing, developing, and supporting large, complex, integrated systems. Behaviours
IT Service Management (ITSM) VIP and end-user support requests, as well as continuously working on improving IT Service Management (ITSM) VIP and end-user support requests. Verification, planning, and actioning management). Experience with VIP and End-user support. Experience with technical documentation, standard standard operating procedures, and user support guides. Experience with Active Directory/Azure Active Directory
Drive measures to improve operational quality. Support product owner with operational issues and prioritize resources for assigned systems and applications. Support AWM Processes "Deliver & Operate IT Technology" improvement measures. Support LRE in post-mortem handling of major and critical incidents. Support ITSCM tasks
project delivery Monitor and implement changes in Support Tickets Execute Daily Automated Client Data Import Import Jobs Attend scheduled meetings Provide support to the Development Manager, Senior Team Lead, and and External Clients Offer general support to fellow co-workers Qualifications & Experience : Grade
Applications or Systems: Partner with vendors to support specialist applications. Ensure effective user systems, payroll systems, etc. Global Applications: Support global applications such as SAP, CARTs, PLM, etc Environment: Coordinate with Wipro DSE for IT support services. Manage external IT purchases and installations
technical team, you will play a pivotal role in supporting telephony solutions and contributing to various stability. Project Management and Coordination : Support senior engineers in project tasks and deliverables and suggest improvements to implementation and support processes. Research and Analysis : Conduct research
● 3 years of relevant work experience in an IT support environment. ● Strong analytical and problem-solving User security awareness and training ● Desktop support services ● Management of in-country IT teams (currently
all systems. Assist with escalated support requests – 3rd Line Support. Stay updated on programming languages