Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm transport as travelling is a requirement. Advantageous – ITIL proficiency. ATTRIBUTES: Must be a team player with
Degree/Diploma/Certificate Microsoft Certification (MCITP) A ITIL Foundation Microsoft Certification (MCSE) 4-6 years
understanding of Data Warehousing / EPM Methodologies ITIL Principles and the application thereof Understanding
understanding of Data Warehousing / EPM Methodologies ITIL Principles and the application thereof Understanding
Routing
and troubleshooting skills. Familiarity with the ITIL framework.
of Data Warehousing / EPM Methodologies
Service Management disciplines and Frameworks such as ITIL and Change Management.
Service Management disciplines and Frameworks such as ITIL and Change Management. Experience of Lean Agile Experience and/or certification and knowledge in SRE, ITIL or related IT Management processes. Experience supporting
Degree/Diploma/Certificate, Microsoft Certification (MCITP), A, ITIL Foundation & Microsoft Certification (MCSE) Certificate. Microsoft Certification (MCITP). A. ITIL Foundation. Microsoft Certification (MCSE). Experience/Skills