Qualifications: Relevant IT certifications e.g COBIT, ITIL, Safe, etc (Advantageous)
Certified Engineer, Linux, Storage, TOGAF & ITIL 10 Years experience in a similar Good experience
JavaScript and front-end frameworks AJAX REST API's ITIL knowledge. SOA. XAML, XML C# Development, Agile
documentation and experience in co-ordination with TAC ITIL v3/4 Foundation certification Avaya Aura product
verbal communication skills Certifications required ITIL certification At least one mid-Level certification
understanding of IT FSM service management processes and ITIL best practices In-depth knowledge of IFS IT Service
Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management
understanding of IT service management processes and ITIL best practices In-depth knowledge of Remedy IT Service
Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm transport as travelling is a requirement. Advantageous – ITIL proficiency. ATTRIBUTES: Must be a team player with
understanding of Data Warehousing / EPM Methodologies ITIL Principles and the application thereof Understanding