expert-level technical support and troubleshooting assistance to customers via phone and email Investigate knowledge base or ticketing system Mentor and coach junior support engineers, providing guidance, training
expert-level technical support and troubleshooting assistance to customers via phone and email Investigate knowledge base or ticketing system Mentor and coach junior support engineers, providing guidance, training
and talented individual to join their team as a Junior IT Technical Engineer. As a foundational member monitoring tasks to maintain project timelines. Assist in identifying and resolving project-related issues
Provide sage technical guidance and mentorship to junior developers, fostering a culture of growth and excellence Developer Recruitment Agencies in Cape Town. Let us assist you with your IT careers. For Further C# Developer
join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll Role:
In this role, you''ll be the go-to person for resolving IT issues, providing support via ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Telephone Support for customers
join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play a crucial customers. The Role: In this role, you'll be the go-to person for resolving IT issues, providing support via ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, experience Fluency in English is mandatory Positive personality with a willingness to learn
Characteristics must include an ability to train and review junior developer's code as well as demonstrate creativity and requirements into working software solutions Personal Characteristics: Able to pair well with other
capability. Provide senior support to the more junior team members during operations and be their point policy, Diversity initiatives and Making Safety Personal goals. KEY REQUIREMENTS: QUALIFICATION: A Degree/
coordination of administrative activities; will assist the Programme Manager / Product Owner, Project implementation of an Initiative/s and may be required to assist with adhoc requests as and when necessary. Supports constraints of scope, quality, time, and cost. Assists the Programme / Project Manager/s with project arrange travel bookings as and when required. Assists with adhoc requests. Key result areas and work sign off and allocation of correct codes etc. Personal Effectiveness: Accepts and lives the company values
said platforms and applications deployed thereon. Assist in implementing, managing and configuration of environment, platform, and application monitoring. Assisting in the constant automation and configuration of upgrades. Facilitate the automation of area's this person will be involved as the workload is growing and you successful in this role? The following would assist a successful candidate: Application platform, maintenance Security management and data recovery Change control. Personal Attributes: Organisational savvy - Contributing