with sales teams, marketing teams, and other departments to translate data insights into actionable strategies
process and training material used in Systems Department
customer-centricity - Maintain a high level of impact on other departments to support improved delivery - Continually increase disciplines when participating in projects - Represent department or project on appropriate committees related
stakeholders. Analyse the business requirements of all departments to determine their technology needs. Assist in service level agreements established with internal departments and external service providers. Adhere to company
SOX, ITIL, COBIT, and NIST.
and develop strategic and tactical plans.
SOC 2, SOX, ITIL, COBIT, and NIST Knowledge of legal, regulatory and privacy requirements, such as Personally
experience (MS Word, iManage) Minimum of 5 years legal experience in an IT Helpdesk capacity (non-negotiable)
procedures and processes relating to the security, legal handling and sharing of data. Analyse and interpret retention and archiving policies, in compliance with legal and regulatory requirements. Manage data archival
procedures and processes relating to the security, legal handling and sharing of data. Analyse and interpret retention and archiving policies, in compliance with legal and regulatory requirements. Manage data archival