Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
The candidate will lead and manager the BSM Non-Life team. Must have sound understanding or ERM, ORSA
Responsibilities:
You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying quality leads Key Responsibilities: Initiate outbound calls to prospective clients who have shown interest in targets. Requirements: Previous experience in outbound call center roles or sales environments is preferred
and quotes
Needs Analysis. Interact with clients. Advice on Life, Investments, Retirement products with a view to experience as a Junior Insurance Advisor [Paraplanner] Life,investment and retirement products knowledge essential
We are currently looking for a Data Center Engineer available immediately with the following skills set VBlock administration experience – Converged Infrastructure administration, certification preferred VMWare expert – VCP required UCS skills – certification preferred EMC storage skills – c