Responsibilities: Reach out to clients through outbound calls. Assess clients' needs and offer relevant service an integral role in our customers' and clients' life journeys, empowering them to achieve more and to
deliverables, and time frames across the project life cycle.
internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are
assessments and assist with managed Security Operations Centre tasks. Conducts analyses and investigation of alleged
assessments and assist with managed Security Operations Centre tasks
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
the business unit. Support the cost and profit centre managers with financial analysis and intelligence/insights timely accrual of cost for work done and ensure cost centre owners take full accountability and are in control presented within agreed deadlines. Guidance to cost centre owners on financial decisions including scenario
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
TRANSPORT
* MUST be available for Call outs/Breakdowns
* Clean Criminal