for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of industry • Experience in Individual life insurance product ie Life cover, Permanent Disability cover,
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of industry • Experience in Individual life insurance product ie Life cover, Permanent Disability cover,
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
at the centre, we value every individual and support initiatives, promoting agility and work/life balance
resolving life-cycle events and discrepancies. Duties and Responsibilities Manage phone calls and correspondence
resolving life-cycle events and discrepancies. Duties and Responsibilities Manage phone calls and correspondence
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate depending Experience Medical Aid, Provident and Life cover.