Careerbox is hiring customer service agents for a UK campaign. Successful candidates will help customers
RESPONSIBILITIES:
Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele customer service to clients seeking to compare Estate Agents for selling their homes. The ideal candidate will support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers industry, including an understanding of Estate Agent functions and performance metrics, is desirable
customer experiences primarily through inbound calls. Your responsibilities will include handling product
and soon other industries. We are a fast paces call centre and we assist Debt Counsellors via ticketing ensure SLAs are maintained throughout the query life-cycle
Qualifications and Experience
resolution
Well established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries; complaints; reporting; assisting all Departments w
and language skills needed to cope with everyday life. Understands information presented mathematically
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
and language skills needed to cope with everyday life. Understands information presented mathematically