ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
medium-voltage infrastructure, products and electrical rail infrastructure products. English fluency is a requisite
medium-voltage infrastructure, products and electrical rail infrastructure products. English fluency is a requisite
Must have a good understanding and knowledge of the rail industry. Knowledge of SAGE, Windows, Word, Excel
Must have a good understanding and knowledge of the rail industry. Knowledge of SAGE, Windows, Word, Excel
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
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Facilitate growth of installations at Service Centres. · Provide policy/product information / training sale material at Dealership and Service Centres. · Maintain set call rate. · Achieve sales targets regarding assigned projects. · Monthly stock takes at Service Centres. · Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
Facilitate growth of installations at Service Centres. · Provide policy/product information / training sale material at Dealership and Service Centres. · Maintain set call rate. · Achieve sales targets regarding assigned projects. · Monthly stock takes at Service Centres. · Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
Facilitate growth of installations at Service Centres. • Provide policy/product information / training sale material at Dealership and Service Centres. • Maintain set call rate. • Achieve sales targets regarding assigned projects. • Monthly stock takes at Service Centres. • Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience