resolving and closing Operational and Maintenance tickets within defined SLAs (Service Level Agreements)
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
lifecycle, change management) o Resolve incident tickets Any additional responsibilities assigned in the
applying tools to improve statistics by proper ticket management. Applies updates to databases and network
insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical Approaches, Continuous