respect. Teamwork and Collaboration: Ability to work effectively as part of a team and collaborate with objectives. Flexibility and Availability: Willingness to work irregular hours, including nights, weekends, and clients Grade 12 Valid Psira Certification 3 Years working experience as a security guard Must reside in the
Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift active listening Must be willing and flexible to work rotational shifts. Basic understanding of betting
Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift active listening Must be willing and flexible to work rotational shifts. Basic understanding of betting
able to work independently. Must be able to work under pressure and manage high volumes of work.
able to work independently. Must be able to work under pressure and manage high volumes of work.
/>Requirements:
Maintain accurate records of service requests, work orders, and customer interactions. Collaborate with and coordinate access for weekend and after hours work with teams and clients. Update the SLA (Service
skills Confident and enthusiastic Must be able to work independently Problem-solving skills Presentation empathy Ability to listen to understand Ability to work under pressure Initiative Assertiveness Persuasiveness
skills Confident and enthusiastic Must be able to work independently Problem-solving skills Presentation empathy Ability to listen to understand Ability to work under pressure Initiative Assertiveness Persuasiveness
specialised work including the improvement of quality, standards and outputs within defined work routines compliance procedures and processes related to an area of work and continuously identify, rectify and escalate Cooperates with others to accomplish common goals; works wi