be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
NQF level 5 (1 3 year certification course) in Call Centre, Customer
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
– 5-year experience in a similar role. (Not call centre experience) Experience using Pastel software accurate record keeping of pricing and back orders. Calling existing and potential customers to encourage them from applying if your primary experience is in call centre roles. R 8500 - Monthly
– 5-year experience in a similar role. (Not call centre experience) Experience using Pastel software accurate record keeping of pricing and back orders. Calling existing and potential customers to encourage them from applying if your primary experience is in call centre roles. R 8500 - Monthly
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
advantage Sufficient knowledge of the Telco industry/MTN Relevant certifications from recognised institutions
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing