Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
GL and cost centres Monthly reports and commentary on all assigned accounts Analysis of old invoices and
cost centres
Monthly reports and commentary on all assigned accounts
Analysis of old invoices
appropriateness. The role is performed in a contact centre. Key requirements: Enrolled Nurse with SANC. Minimum accomplish member satisfaction. Deliver an effective call centre service in order to achieve member satisfaction authorised cases. Telephone etiquette, Answering calls in a way that achieves member satisfaction. Verifying your CV to response "at" mvgrecruitment.co.za or call us on 0860 100 684. Supporting documents required:
Old Mutual is the 2018 No 1 Top Employer in South Africa and Ghana and remains the Industry Leader in
Old Mutual is the 2018 No 1 Top Employer in South Africa and Ghana and remains the Industry Leader in
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
strategies for each customer need in order to obtain mutual benefit and growth. Arrange customer focused functions Management team. Daily customer recon and reporting. Call rate coverage and frequency to ensure good territory in line with the Sales and Marketing strategy. Calling on Doctors Forwarding of all received Product Quality
strategies for each customer need in order to obtain mutual benefit and growth. Arrange customer focused functions Management team. Daily customer recon and reporting. Call rate coverage and frequency to ensure good territory in line with the Sales and Marketing strategy. Calling on Doctors Forwarding of all received Product Quality
OS and software related issues Competent in call centre management tools Matric National Diploma: Information