under pressure Ability to submit deliverables on time whilst meeting the required quality standards Flexibility work as part of a team, inter dependant as well as independently and submit deliverables on time and in
to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll customer queries and updating tickets with SLA time
individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled Server maintenance
in-house information systems. Solutions for both real time and batch environments. Assistance with day-to-day guide that user, making them feel as if they are part of the process. Maintain effective relationships are responded to and resolved in an efficient and timely manner, and according to agreed service levels
specifications in line with standards. Able to work as part of and lead/ provide guidance (as needed) to a squad broader Agile principles -; of just enough, just in time and a clear articulation of customer value. Critically channel processes and digital features to establish time, revenue and cost parameters and make innovative
specifications in line with standards. Able to work as part of and lead/ provide guidance (as needed) to a squad broader Agile principles -; of just enough, just in time and a clear articulation of customer value. Critically channel processes and digital features to establish time, revenue and cost parameters and make innovative
complex challenges, we invite you to apply and be part of a team that is shaping the future of digital Troubleshoot and debug software issues and provide timely resolutions to ensure smooth software operations troubleshooting and debugging software issues and providing timely resolutions to ensure smooth software operations
complex information to non-technical colleagues. Good time management skills and the ability to prioritize diagnose and resolve problems (repair or replace parts, debugging etc.). Maintain and update documentation business's IT systems which includes access systems, time and attendance as well as CCTV. Assist with the
service, we want to hear from you. Apply now to be a part of their innovative and collaborative work environment Ensure all outstanding open tickets are closed in time • Managing all teams breaching tickets and escalate life-cycle • Work closely with resolver groups to ensure timely updates are sent to requestor • Logging of calls
information to non-technical colleagues.