The Claims Manager is responsible for continuous training and upskilling of staff. Roles and Responsibilities: Coach or train less experienced desktop claim investigators and contribute to shaping training for the
aftersales administrators, providing guidance and training to team members, and overseeing the processing Leadership and team management skills to supervise and train aftersales service teams. Knowledge of industry-specific Leadership and team management skills to supervise and train aftersales service teams. Knowledge of managing
initiate and plan fraud awareness campaigns and training in general and in specific areas of the business
Work experience is not necessary as you will be trained for the job. However, it is very important for
high-performance work environment.
coach and give training to fellow colleagues and users when required. - User training - Compiling of
Solumed billing system is beneficial, but training will be provided if necessary. The ideal candidate
Key Requirements:
references. Must be skilled in staff management, staff training, stock management, opening & closing procedures
and GAAP standards. Responsibilities include training on accounting standards, resolving technical queries