according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are legitimate to and timeousness in capturing queries on the UPD Online and CRM. (Queries received via e-mail must be logged after 14h00. • Ensure queries are captured on UPD Online and CRM are in line with client specific SOP; Pay be 80% and above for telephone and work log (UPD online and e-mails) • Ready time (the agent is required
according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are legitimate to and timeousness in capturing queries on the UPD Online and CRM. (Queries received via e-mail must be logged after 14h00. • Ensure queries are captured on UPD Online and CRM are in line with client specific SOP; Pay be 80% and above for telephone and work log (UPD online and e-mails) • Ready time (the agent is required
to the online shop, including daily sales reporting, checking orders, and managing the online packing must
SkillsAt least 5 years experience in managing online store within a reputable eCommerce organisation
will be responsible for building and engaging our online community across various media platforms for leading connections with audiences and ensuring a positive online presence. If you have a passion for social media objectives. Community engagement – engage with the online community by responding to comments, messages and
products and/or services telephonically, or through online channels.
marketing computer software and online applications (CRM tools, Online analytics, Google AdWords etc.
Experience: Sales and bookkeeping knowledge ·Quickbooks Online proficiency Stock control experience. (Verifiable) House training for updates) Systems: Quickbooks Online (QB) SOS (Stock Management System) Microsoft365
Experience: Sales and bookkeeping knowledge ·Quickbooks Online proficiency Stock control experience. (Verifiable) House training for updates) Systems: Quickbooks Online (QB) SOS (Stock Management System) Microsoft365
craft websites, APIs, and frameworks driving our online platforms. Your role is pivotal in ensuring a cutting-edge
both in person (face to face) and on MS Teams (online platform) Other Important Requirements: Excellent