building issues, supervising cleaning staff, and providing excellent customer service by handling phone calls and maintenance.
Service Delivery Manager – Operations The individual must play a critical role in ensuring the alignment alignment between the client service level agreement and operational delivery, whilst also removing the current add-ons to maintain consistency and quality in service delivery. 1. Customer Relationship Management (CRM): processes to ensure smooth communication and seamless service delivery to clients. Complete knowledge of ISO building and managing relationships with vendors and service providers. 3. Change Management: Facilitating changes
legislationÂ
Client Services
preferably in consumer finance or wider financial services industry Excellent communication, presentation
preferably in consumer finance or wider financial services industry Excellent communication, presentation
preferably in consumer finance or wider financial services industry Excellent communication, presentation