be done in accordance with the applicable data protection and privacy legislation. We confirm that such
and managing team members effectively. Customer Service: Handling customer complaints and queries professionally and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer service reports Foster an environment
clean before shift ends – includes service pits Ensure all services are done on time. Place orders of of parts needed Ensure all repairs and services are done and documented. Oversee the housekeeping of trucks inspections a week prior to service date so necessary parts can be ordered. Book services once all the parts are are in stock Liase with fleed assistant on servicing dates and schedules. Truck brakes to be inspected requirements. Carry out repair work on generators. Services on generators are done on time. Ensure radiators
clean before shift ends – includes service pits Ensure all services are done on time. Place orders of of parts needed Ensure all repairs and services are done and documented. Oversee the housekeeping of trucks inspections a week prior to service date so necessary parts can be ordered. Book services once all the parts are are in stock Liase with fleed assistant on servicing dates and schedules. Truck brakes to be inspected requirements. Carry out repair work on generators. Services on generators are done on time. Ensure radiators
role, you'll oversee extensive electronic services design and site inspections. If you boast 1 to agreements
support department, drive exceptional customer service, and enhance their support processes and procedures networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal resolution of customer inquiries, technical issues, and service requests, while maintaining a high level of customer workflows to enhance efficiency, productivity, and service quality. Performance Monitoring: Implement key and expertise to deliver exceptional support services. Technical Expertise: Maintain a strong understanding
Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
Financial services concern keeps adding to their diverse team of specialists in shares services and business
:
6-10 years post articles in F/Service or Insurance
Must have more than 5 years Group
experience
Must come from Group Head Office or Shared Services environment (large scale, complex consolidations)
ICT products and services. (VoIP, on site PABX, hosted PABX and or internet services) The candidate must should be able to sell high-tech products and services. Needs to be a self-driven and motivated person ICT products and services. (VoIP, on site PABX, hosted PABX and or internet services) Market Related