maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre management tools
being a Client Experience Manager in security services. Your mission? To make sure customers feel like delivering top-notch service and handling all the ins and outs of our Security Services Department. Your of hands-on experience managing operations and service delivery in complex customer environments. Additionally years of experience leading multicultural teams in service delivery settings. Your ability to foster collaboration Moreover, a strong understanding and exposure to service management tools and monitoring mechanisms are
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with skills. A bachelor's degree in Computer Science or related fields is your ticket to ride. And while knowing heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute
purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative Desktop and Technical Support services Providing workstations related support for Absa retail as well troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support
Join Our Team as a Postilion Switching Services Lead Are you passionate about ensuring seamless operations next Postilion Switching Services Lead As our Postilion Switching Services Lead, you'll play a pivotal guaranteeing smooth transactions and uninterrupted services. You will lead, manage and work in a team with
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. - Evaluate and ensure processing performance relating to system and machine utilisation, reliability
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible a track record of delivering results in client services, we invite you to join our team and be part of Business Administration, Information Technology, or a related field (Master's degree preferred) Proven 10 years' Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of
looking for a Head Service Manager who can; but not limited to; develop support service management, develop
qualification/certification
At least 5 yearsexperience in a Service management environment
Experience working
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized specialized assistance related to trading, post-trade operations, and market data systems.
What you’ll you’ll do:
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
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e for own work quality, standards and outputs related to policies, procedures and defined processes.
accordance to required response time, quality and service delivery standards.