Qa Call Centre Jobs in South Africa - Page 3
Customer service / support
- Phone Angels (11)
- Old Mutual Mfc (10)
- Freerecruit (7)
- Quest Staffing Solutions (5)
- Keith Ho Betxchange (4)
- Masa Outsourcing Ltd (4)
- Rainmaker Acquisiton Cc (4)
- The Foschini Group (4)
- Bestmed Medical Scheme (3)
- Adhoc-client (2)
- Last 7 days (47)
- Last 3 days (12)
Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records to the client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical
Communication Centre: Support Manager - Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Client Contact Centre Service Administrator
Cape Town City Centre
R11000 Monthly
ðð Join Our Dynamic Client Contact Centre Team! ðð
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
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our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
Parts & Accessory Technical Support Consultant- Parts Distribution Centre Market Related
Haval Motors South AfricaSouth Africa
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Client Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records to the client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical
Customer Service Representatives
FreerecruitVereeniging
Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative · Ms Office and Computer Literate Job Duties · Call Centre Duties – Receive incoming calls to assist with clients / customer policies and procedure of the company · Monitoring calls to report technical assistant to clients · Office Office Administration – Record keeping of all calls and job cards · Managing own customer service support
Quality Assessor: Telemarketing
The Foschini GroupSouth Africa
needs to the relevant stakeholders Conduct monthly QA communication and calibration session with operational Qualifications and Experience: 1 year QA experience in a contact centre environment Working experience with scenes. Are you with us? ABOUT THE TEAM Our contact centres play a vital role in the success of our business needs to the relevant stakeholders Conduct monthly QA communication and calibration session with operational Qualifications and Experience: 1 year QA experience in a contact centre environment Working experience with
Quality Assessor Parow East
The Foschini GroupSouth Africa
needs to the relevant stakeholders Conduct monthly QA communication and calibration session with operational Qualifications and Experience: 1 year QA experience in a contact centre environment Working experience with scenes. Are you with us? ABOUT THE TEAM Our contact centres play a vital role in the success of our business needs to the relevant stakeholders Conduct monthly QA communication and calibration session with operational Qualifications and Experience: 1 year QA experience in a contact centre environment Working experience with
Quality Assurance Pretoria
Quest Staffing SolutionsSouth Africa
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
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