Sales/Reception. To effectively manage the entire customer service. experience – walk in customer base allocated customers. This role will encompass the administration, order process and customer interaction interaction for the customer base. Ensuring that customer service levels are maintained to the highest standards regional sales force, regional managers, collection customers, internal stakeholders. To ensure that the daily correctly invoiced). To execute orders from all customers both internal (sales reps and sales support functions)
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REQUIREMENTS FOR POSITION:
Advisors and sales executives. To provide service excellence in daily tasks when assisting colleagues and to ensure that our clients experience service excellence. Schedule and prioritize the workload to meet the new business/alterations issues – accuracy in data/value capturing. Attention to detail is very important uter skills and knowledge (especially of Word, Excel, Outlook, Internet)
- assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo Tevo complaints •Prevent customer dissatisfaction. •All paperwork completed. •Filing is up to date. •Standards
Short-Term Claims allocated. To provide service excellence in daily tasks when assisting clients with claims required:
Main
skills
- assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo Tevo complaints •Prevent customer dissatisfaction. •All paperwork completed. •Filing is up to date. •Standards
The main function of this position is to manage reception and administrative duties in the Sales Department essential
The main function of this position is to manage reception and administrative duties in the Sales Department certificate essential Driver's license essential Strong admin and computer skills (MS Office and BAAN LN software) pressure and multitask & attention to detail Excellent verbal & written communication skills Demonstrate : Answering the switchboard and transferring calls Greeting and dealing with customers and clients in sending paperwork to them: invoices etc. Manage data in spreadsheets and reports Organize and schedule
The main function of this position is to manage reception and administrative duties in the Sales Department certificate essential Driver's license essential Strong admin and computer skills (MS Office and BAAN LN software) pressure and multitask & attention to detail Excellent verbal & written communication skills Demonstrate : Answering the switchboard and transferring calls Greeting and dealing with customers and clients in sending paperwork to them: invoices etc. Manage data in spreadsheets and reports Organize and schedule