record and process reservations made by phone/fax/email in the Property management system (Opera) Transfers Process amendments to reservations such as extensions, early departures, etc Manage “no show” reservations guests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring Communication of any special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow
record and process reservations made by phone/fax/email in the Property management system (Opera) Transfers Process amendments to reservations such as extensions, early departures, etc Manage “no show” reservations guests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring Communication of any special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow
diploma
modeling, and reserving.
Your duties will include:
Requirements:
Requirements
Process amendments to reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with
Process amendments to reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with
reservations
Reference: CPT003480-Jol-1 Are you customer service driven and exceptional at addressing customer concerns? Our client is an International Car Rental Agency based at the Cape Town International Airport. They require an effective problem-solver who can liaise in English and Afrikaans to take care of